Call (800) 458-3430

F.A.Q.

Hawk Labeling Systems Return Policy

You may return most items sold by Hawk Labeling Systems within 30 days of delivery for a full refund. (Exceptions include Software if it's opened). To return items either email info@hawklabeling.com or call (800) 458-3430 to request an RGA number. This number must be referenced on the outside of the package being returned in order for us to process your request.

Packing and Sending Your Return

Please follow these steps to process your return:

  • Call or email Hawk Labeling Systems for an RGA number.
  • Pack the items along with the packing slip securely in a box. You can use the box the items came in, or use another box, if you prefer.
  • Affix the shipping label to the box
  • Clearly mark the RGA number on the outside of the box

We will either call or email you regarding your return/refund once we've received and processed your request

 

Order Status

Frequently asked questions pertaining to orders:

How do I confirm that my order has been placed?

  • You will receive an email that will contain a receipt for your order. If you do not receive a confirmation email please call Hawk Labeling at (800) 458-3430

When will I receive my order?

  • Depends on shipping method and availability. Most products will be shipped within 2 business days from receiving the order.

 

What do I do if I have a problem with my order?

  • Call a Hawk Labeling Systems representative at (800) 458-3430, 8:00 am - 5:00 pm CST Monday through Friday or email us at info@hawklabeling.com.

Can I change or cancel my order?

  • If you need to change or cancel an order after you have submitted it, please call a Hawk Labeling Systems representative at (800) 458-3430, 8:00 am - 5:00 pm CST Monday through Friday

 

 

Privacy and Security

We are committed to ensuring that your information is secure.

Security

How secure is information about me?

  • The Hawk Labeling Systems website is secured with an industry standard 256-bit SSL encryption to ensure that your information stays private and protected.
  • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

 

Privacy

Hawk Labeling Systems knows that you care how information about you is used and shared, and we appreciate your trust that will do so carefully and sensibly. We will not sell or share your personal information.